Thank you for shopping at Amazing Life Pro. We strive to provide you with the best products and services. Please read our return and refund policy carefully to understand your rights and obligations.
1. General Conditions
Eligibility for Returns: We accept returns only for the following reasons:
Wrong product delivered
Wrong color delivered
Defective product
Damaged product
Non-Returnable Items: Products on Demand (POD) items, which are custom-made and specially designed for you, are not eligible for returns. Please double-check your size and specifications before placing an order for POD items.
2. Return Process
Unboxing Video: To process a return, you must make an unboxing video of the product and submit a return claim within 5 days of delivery.
Condition of Returned Items: Returned products must be in unworn, fresh condition with original packaging and tags. We do not accept damaged or dirty products.
Packaging: Please do not use sharp objects to open the package to avoid damaging the product.
3. Affiliate Marketing Products
Third-Party Returns: For products purchased through affiliate marketing links, the return and refund policies of the respective third-party websites will apply. We are not responsible for any return or refund conditions for these products.
4. Refund Process
Refund Timeline: If a return is applicable, the refund will be processed and reflected in your account within 30 days.
Inspection: All returned items will be inspected upon receipt. If the product is found to be ineligible for return, we will notify you and no refund will be issued.
5. Contact Us
If you have any questions about our return and refund policy, please contact our customer service team at support@amazinglifepro.com